Website issues can strike at any time—but with automated backups in place, recovery doesn’t have to be stressful. Using JetBackup5 in cPanel, you can quickly restore your entire hosting account with just a few clicks. At HostAfrica, we handle daily and monthly backups for you, so your website data is always protected. In this guide, we’ll show you exactly how to restore a full account backup using JetBackup5, so you can recover from any mishap in minutes.
If you still need to create a backup before restoring anything, start with this full website backup step-by-step guide so you understand what a complete backup includes.
Note: We've since switched to Acronis Backups, however, the process for restoring your backups will be the same. For an earlier JetBackup walkthrough that covers both full account and file-level restores, you can also read how to restore full account and file backups via JetBackup.
How to restore a full account backup.
To do this, first login to your cPanel account. Go to > File > Jetbackup5.

Next it will take you to the JetBackup5 Dashboard within the cPanel where you'll see things like, total disk usage, number of backups, download or restore backup options etc.

Here jetbackup provides you with several options, you can choose to restore or download a full account backup, Home Directory backup, cron jobs, database backup, database user, DNS zones, SSL certificates, email accounts and FTP account backups.
If you only need a database or email copy instead of restoring the full account, follow this guide on how to download database and email files in JetBackup.
But since we want to restore a full account backup lets go ahead with the full account backup option.
To do this, just click on full backups and a new screen with appear with all the number of daily backups, size and date created, to restore a backup click on the one you wish to restore.

Lets Say we want to restore the most recent backup here which is 14 Dec 2022 12
AM, just click on it and a option will appear below the backups, (Restore, download and clear selection). for this we'll select restore since we want to restore a backup of our website.If your goal is to create and download a full cPanel backup rather than restore one, this guide explains how to create and download full backups in cPanel.

Another screen will pop giving you options to exclude some items from the action, but since we want a full account restore we'll ignore it and proceed with the process of restoring the backup.

To proceed, just click on restore selected items and in some seconds the process should begin you can check the Queue to see the list of jobs.
If your hosting provider doesn't offer you free website backups then maybe its time you switch to us to enjoy this and many other benefits.
New to the backup process? This guide on how to back up your website gives a simpler overview before you work through full account restores.
