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How to restore full account & file backups via JetBackup

When running a website, there are many risks involved. From security issues, incompatibility with software, or your website getting hacked, a lot of things could go wrong. Therefore, backing up your website regularly is crucial to keep your website files safe and prevent data loss.

Fortunately, cPanel makes it easy to perform regular backups, which should be an integral part of your security plan. Plus, it does not take a long time to get your backups ready, which means you can backup your site manually, at any time.

In this tutorial, you will learn how to restore full account and file backups using Jet Backup in cPanel.

JetBackup, available in your cPanel, provides backup and recovery solutions you can use to backup your site manually for storage, restoring full accounts, files or folders, email accounts, and databases. In this guide, we will go through how to take a full account backup and file backup.

Full Account Backups

Follow the below steps to restore a full account backup;

  • Click on the Full Account Backups icon.
  • Choose your desired restore point (date) and the backup to restore from.
  • Click on the Restore button.
  • Once the full backup is initiated, you can view the progress from the Queue tab.
  • Wait for the restore job to finish. The queue status Completed indicates that the restore is successful. If you get a Failed status, you may try at a later time or contact your web host for support.

Downloading a Full Backup

If you want to download a full backup of your account and save it on your computer, you can use the Download feature in the cPanel.

  • Click Generate Download to instruct JetBackup to fetch your backup files from the server.
  • View the progress after initiating the full backup under the Queue icon.
  • Once the backup is complete, click on the Download button and save your backup file to your computer.
  • After you have successfully downloaded the backup to your computer, you can click Delete Download toremove the backup from your hosting account so it’s not consuming any space.

How to restore File Backups

  • Click on the Files Backups icon to restore files and folders to your account.
  • Choose your desired restore point (date) to restore from in the next window.
  • Click on the File Manager to browse through your files.
  • Select the file you want and click on the Restore Selected tab. However, if you have made any changes to your website files in the days between the date of the backup you are restoring, these changes will be lost.
  • If you want to download a backup of the selected folder, you can check the Download Selected button to create a backup of that folder.
  • Tick the Are you sure you want to restore this account? box.
  • Click on Add to Restore Queue button.
  • View the progress of the file backup under the Queue icon.

If you host with us, your website is in good hands. We offer free remote backup for your entire cPanel Account (including website files, databases, emails, cron jobs, SSL certs, and DNS zones) which are taken twice a week, and free additional remote backup for all your databases, taken daily with 7 days retention. Plus, you can create backups on-demand with the easy self-service download and restore Jetbackup tool via cPanel.

Even though your web host will handle backups for you, learning how to backup your website manually is a valuable skill to have. Ensure you perform regular backups and store them in different locations to avoid losing them.

If you have any questions about using one of the options in your JetBackup section or are unable to restore a backup, you can reach out to our live chat support or to have your questions answered.

The Author

Janet M.

Janet is a digital media specialist with 4+ years of experience in technical writing for the web hosting industry. She is also passionate about creative writing and storytelling. She combines her technical knowledge with her creativity to produce engaging content that informs and captivates readers across various platforms.

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